Joe Reifel

Partner, Americas at A.T. Kearney, Inc.

Joe Reifel

Joe Reifel

Partner, Americas at A.T. Kearney, Inc.

Biography

Joe Reifel, an A.T. Kearney partner, is the leader of the America's Financial Institutions Practice. He is based in the Chicago office and has more than 20 years of consulting experience, primarily with financial services clients in insurance and banking. He has worked with companies around the world, in Asia, Latin America, North America, and Europe. In addition, Joe leads the firm's Quality program for the Americas and is a member of the North American Investment Management Committee.

He has extensive experience leading assignments that create sustained value for his clients, from enhancing revenue growth and improving operational performance to reshaping their organizations.

Joe's recent client work includes:

Assisting a major multi-line insurer through a substantial divestiture and business transformation to accelerate growth and achieve cost competitiveness
Developing a customer-centric, multichannel strategy, and agency network, compensation and field sales organization improvement programs for a leading personal lines insurer
Designing and launching an innovative consumer "usage-based" insurance offering for a major auto insurer
Improving a United States.-based bank's efficiency ratio while reinforcing its growth aspirations

He is the author of numerous publications, including Winning the Insurance Battle, Telematics: The Game Changer, "Health Insurers: The Customer Engagement Imperative, and Technology: The Insurance Industry's Pivot Point.

Prior to joining A.T. Kearney, Joe was with Andersen Consulting (now Accenture) in Chicago for six years. He received a BS with honors in business from Indiana University at Bloomington and a MBA degree with high honors from the Graduate School of Business at the University of Chicago.

Overview
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Managing Partner at A.T. Kearney, Inc.

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Managing Partner, UK & Ireland at A.T. Kearney, Inc.

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Partner, Americas, Analytics Service Practice at A.T. Kearney, Inc.

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Partner, Middle East at A.T. Kearney, Inc.

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Partner at A.T. Kearney, Inc.

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Former Chairman & Managing Partner at A.T. Kearney, Inc.

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Head of Asia Pacific at A.T. Kearney, Inc.

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Senior Partner Emeritus at A.T. Kearney, Inc.

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Partner, Private Equity Practice-Europe, Middle East & Africa at A.T. Kearney, Inc.

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Senior Partner at A.T. Kearney, Inc.

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Joe Reifel
Partner, Americas at A.T. Kearney, Inc.
Education
BS in Business with Honors
MBA with High Honors

The University of Chicago Booth School of Business is a graduate business school located in Chicago, Illinois, at the University of Chicago. Formerly known as the University of Chicago Graduate School of Business, Chicago Booth is the second-oldest business school in the U.S., the first such school to offer an Executive MBA program, and the first to initiate a Ph.D. program in business. The school was renamed in 2008 following a $300 million endowment gift to the school by alumnus David G. Booth. The school has the third-largest endowment of any business school. The school's flagship campus is located in the Hyde Park neighborhood of Chicago on the main campus of the university. The school also maintains additional campuses in London and Asia (originally Singapore, but in July 2013 a move to Hong Kong was announced), as well as in downtown Chicago on the Magnificent Mile. In addition to conducting graduate business programs, the school conducts research in the fields of finance, economics, quantitative marketing research, and accounting. Chicago Booth is currently ranked first in the United States by Bloomberg Businessweek and first globally by the Economist.

Career History
Partner, Americas
1997 - Current

A.T. Kearney, Inc. engages in the provision of management consulting services. Its services include strategic, operational and technology consulting executive search services. The company was founded by Andrew Thomas Kearney in 1926 and is headquartered in Chicago, IL.

Professional
Prior

Accenture began as the business and technology consulting division of accounting firm Arthur Andersen. The division's origins are in a 1953 feasibility study for General Electric. GE asked Arthur Andersen to automate payroll processing and manufacturing at GE's Appliance Park facility near Louisville, Kentucky. Arthur Andersen recommended installation of a UNIVAC I computer and printer, which resulted in the first commercially-owned computer installation in the United States in 1954. Joe Glickauf, an early pioneer of computer consulting,[7] held a position as head of Arthur Andersen's administrative services division for 12 years. In 1989, Arthur Andersen and Andersen Consulting became separate units of Andersen Worldwide Société Coopérative. Arthur Andersen increased its use of accounting services as a springboard to sign up clients for Andersen Consulting's more lucrative business. Through the 1990s, there was increasing tension between Andersen Consulting and Arthur Andersen. Andersen Consulting was upset that it was paying Arthur Andersen up to 15% of its profits each year (a condition of the 1989 split was that the more profitable unit – AA or AC – paid the other this sum), while at the same time Arthur Andersen was competing with Andersen Consulting through its own newly established business consulting service line called Arthur Andersen Business Consulting. This dispute came to a head in 1998 when Andersen Consulting claimed breach of contract against Andersen Worldwide Société Coopérative (AWSC) and Arthur Andersen. Andersen Consulting put the 15% transfer payment for that year and future years into escrow and issued a claim for breach of contract. In August 2001, as a result of the conclusion of arbitration with the International Chamber of Commerce, Andersen Consulting broke all contractual ties with AWSC and Arthur Andersen. As part of the arbitration settlement, Andersen Consulting paid the sum held in escrow (then $1.2 billion) to Arthur Andersen, and was required to change its name, resulting in the entity being renamed Accenture. Accounts vary on why the split occurred – executives on both sides of the split cite greed and arrogance on the part of the other side, and executives on the Andersen Consulting side maintained breach of contract when Arthur Andersen created a second consulting group, AABC (Arthur Andersen Business Consulting) that began to compete directly with Andersen Consulting in the marketplace. Many of the AABC firms were bought out by other consulting companies in 2002, most notably, Hitachi Consulting and KPMG Consulting, which later changed its name to BearingPoint. Andersen Consulting's change of name proved to be fortuitous as it avoided damage to its reputation when Arthur Andersen was effectively dissolved as a result of its role in the later Enron scandal.

Boards & Committees
Member, North American Investment Management Committee
Current

A.T. Kearney, Inc. engages in the provision of management consulting services. Its services include strategic, operational and technology consulting executive search services. The company was founded by Andrew Thomas Kearney in 1926 and is headquartered in Chicago, IL.

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