Frederick F. Reichheld

Advisor at Promoter.io, Inc.

Frederick F. Reichheld

Frederick F. Reichheld

Advisor at Promoter.io, Inc.

Biography

Frederick F. Reichheld is on the board of FirstService Corp. He received an undergraduate degree from Harvard College and an MBA from Harvard Business School.

Overview

RelSci Relationships

322

Number of Boards

6

Birthday

1952 - Cleveland, OH, United States

Age

69

Contact Data

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Relationships

View Relationship Details

RelSci Relationships are individuals Frederick F. Reichheld likely has professional access to. A relationship does not necessarily indicate a personal connection.

Lucas Carlson

Advisor at Promoter.io, Inc.

Relationship likelihood: Strong

Jared Wray

Advisor at Promoter.io, Inc.

Relationship likelihood: Strong

Richard M. Owen

Chief Executive Officer at Satmetrix Systems, Inc.

Relationship likelihood: Strong

Scott Patterson

President, Chief Executive Officer & Director at First Service Corporation

Relationship likelihood: Strong

Brendan Calder

Executive Director, MBA Programs at University of Toronto - Rotman School of Management

Relationship likelihood: Strong

Michael Leon Stein

Venture Partner at iGan Partners

Relationship likelihood: Strong

Jay S. Hennick

Founder at Colliers International Group, Inc.

Relationship likelihood: Strong

Bernard I. Ghert

President at B.I. Ghert Family Foundation

Relationship likelihood: Strong

Peter Cohen

Co-Founder at Building Value Corporation

Relationship likelihood: Strong

Jack Curtin

Advisory Director, Investment Banking Division at Goldman Sachs & Co. LLC

Relationship likelihood: Strong

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In The News

PR Newswire

January 14, 2021

InterPro Solutions' Latest Net Promoter Score (NPS) Puts It in Top 1% of All Software Companies for Customer Satisfaction; New survey finds that InterPro's NPS score is more than 2.5x the software industry average

Business Wire

December 10, 2020

Increase in Digital Automotive Retail Due to Pandemic Paves Way for New Normal, J.D. Power Finds; Lincoln (Luxury) and MINI (Mass Market) Rank Highest in Sales Satisfaction in Respective Segments

PR Newswire

December 3, 2020

CustomerGauge Named in Gartner 2020 Magic Quadrant For The Voice of Customer; CustomerGauge added as niche B2B player in Gartner's 2020 VoC Magic Quadrant.

PRWeb

December 3, 2020

CustomerGauge Named in Gartner 2020 Magic Quadrant For The Voice of...

Business Wire

October 28, 2020

Carrefour:Record Growth in Q3 (+8.4% LFL)

Paths to Frederick F. Reichheld

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You

Frederick F. Reichheld

Advisor at Promoter.io, Inc.

Education

MBA

Class of 1978

Harvard University - Harvard Business School

Harvard Business School (HBS) is the graduate business school of Harvard University in Boston, Massachusetts, United States. The school offers a large full-time MBA program, doctoral programs, and many executive education programs. It owns Harvard Business School Publishing, which publishes business books, leadership articles, online management tools for corporate learning, case studies, and the monthly Harvard Business Review.

BA

Class of 1974

Harvard University

The oldest corporation in the Western Hemisphere is the Harvard Corporation, known formally as the President and Fellows of Harvard College. It is the smaller of Harvard’s two governing boards; the other is the Board of Overseers. Following are the members of the Harvard Corporation.

Memberships

Founder

Current

NPS Loyalty Forum

Career History

Bain Fellow

1977 - Current

Bain & Co., Inc.

Bain & Company is an American global management consulting firm headquartered in Boston, Massachusetts, serving as an advisor to many of the world's largest businessess, nonprofit organizations, and governments. Bain has 48 offices in 31 countries and more than 5,500 employees.

Advisor

Current

Promoter.io, Inc.

Promoter.io, Inc. provides a platform that offers insight into customer loyalty of brands and products to companies. The company was founded by Ricardo Reyna and Chad Keck in 2013 and is headquartered in San Antonio, TX.

Boards & Committees

Director

Current

Satmetrix Systems, Inc.

Satmetrix Systems, Inc. provides cloud-based customer experience software solutions.The firm offers enterprise programs, such as net promoter that enables to create an enterprise view of the customer experience by monitoring interaction points and evaluating the overall health of customer relationships; and business-to-business solutions that provide alerts and triggers, role-specific reporting, integration, and relationship analysis, as well as segmentation, role-based survey design, and wave management. The company was founded by Andre O. Schwager, Roselie Buonauro, David Renaud and Kathryn S. Hanson in February 1997 and is headquartered in Redwood, CA.

Member, Board of Directors

1982 - Prior

Bain & Co., Inc.

Bain & Company is an American global management consulting firm headquartered in Boston, Massachusetts, serving as an advisor to many of the world's largest businessess, nonprofit organizations, and governments. Bain has 48 offices in 31 countries and more than 5,500 employees.

Non-Profit Donations & Grants

Learn how non-profit organizations benefit from RelSci

$500 - $999

2008

Florida International University Foundation, Inc.

Florida International University Foundation, Inc. (FIU Foundation) was established in 1969 to encourage, solicit, receive and administer gifts for scientific, educational and charitable purposes for the advancement of Florida International University and its objectives. It is registered by the State of Florida as a charitable organization and is approved by the U.S. Internal Revenue Service as a tax exempt 501(c)(3) organization. The Foundation has also been certified as a Direct Support Organization (DSO) of Florida International University as defined in Florida Statue 1004.28. The FIU Foundation is a non-profit corporation governed by a Board of Directors, whose members play a significant role in the development of the University as a major educational, cultural and economic resource. Through the involvement of the Directors and their contribution of time, leadership and financial resources, the mission of the University is advanced. The Foundation's corporate affairs are managed by Howard R. Lipman, President & CEO. The Foundation's business office is managed by Assistant Treasurer Gabriel Eszterhas, Controller, Milagros Garcia Chica, along with Marisel Lieberman, Assistant Director for Budgeting & Investments. Hope Herman is the Director of Foundation Board Relations and is assisted by Patricia L. Mauter, Coordinator.

Political Donations

$500

2002

Mitt Romney

Senator at Office of the Senator from Utah, Mitt Romney

$1,000

1993

Mitt Romney

Senator at Office of the Senator from Utah, Mitt Romney

Investments

Details Hidden

Promoter.io, Inc.

Promoter.io, Inc. provides a platform that offers insight into customer loyalty of brands and products to companies. The company was founded by Ricardo Reyna and Chad Keck in 2013 and is headquartered in San Antonio, TX.

Details Hidden

Delighted LLC

Delighted LLC provides businesses with actionable feedback from customers. The firm offers Delighted that uses the Net Promoter System to gather real feedback from customers through a single question survey for rating products/services. The company was founded by Caleb Timothy Elston, Mark Dodwell and Mike Gowen in 2013 and is headquartered in Palo Alto, CA.

Public Holdings

Restricted data only for RelSci Professional users.

Events

Speaker

Texas

7th Annual Conscious Capitalism CEO Summit

The Conscious Capitalism CEO Summit is designed for CEOs who conduct their business in a different way from the norm, to meet and share with peers in an intimate setting,” observes Doug Rauch, CEO of Conscious Capitalism, Inc. and former President of Trader Joe’s. “These CEOs focus foremost on fulfilling the deeper purpose of their organizations and creating value for all of their stakeholders - including customers, employees, communities and natural ecosystems, not just their shareholders. And they cultivate cultures that support people to learn, grow, develop and flourish.

Other Affiliations

Frederick F. Reichheld is affiliated with Bain & Co., Inc., Promoter.io, Inc., Satmetrix Systems, Inc., Bain & Co., Inc.

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Browse in-depth profiles on 12 million influential people and organizations. Find RelSci relationships, employment history, board memberships, donations, awards, and more.

Explore notable alumni from top universities and organizations. Expand your fundraising pool and make warm introductions to potential new business connections.

Harness the power of your relationships with RelSci Pro, the powerful platform for identifying relationship-driven business opportunities and connections that can propel your career forward.

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