Support.com, Inc.

Support.com, Inc.

Support.com, Inc.

Overview
Date Founded

1997

Headquarters

900 Chesapeake Drive,2nd floor,Redwood City, CA 94063

Type of Company

Public

Employees (Worldwide)

1,776

Industries

Computer Software
Internet Software & Services

Company Description

Support.com, Inc. engages in the provision of technical support services and cloud-based software. It offers turnkey and outsourced support services for service providers, retailers, internet of things solution providers, and technology companies. Its technology support services programs help consumers to create new revenue streams and deepen customer relationships. The company was founded on December 3, 1997 and is headquartered in Sunnyvale, CA.

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Executives & Employees

President & Chief Executive Officer

General Counsel

Chief Marketing Officer

Vice President, Program Management & General Manager, Small Business

Senior Director, Quality Assurance

Senior Director-Software Development & Country Manager

Vice President, Corporate Controller

Director, Product Management

Vice President, Services Sales & Account Management

Vice President-Product Management & Corporate Marketing

Board of Directors

Fund Advisor at Fondren Management LP

Director at Fitness Food Holdings LLC

President, Chief Executive Officer, Chief Financial Officer & Director at Support.com, Inc.

Chief Executive Officer at Alteva Hometown, Inc.

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Support.com, Inc.
Owners & Shareholders
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Fondren Management LP is a private company headquartered in Houston, TX, with a presence in US. The firm provides investment advice. Bradley Louis Radoff is the current CEO, occupying that position since 2005.

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Vertex Capital Advisors manages an activist hedge fund that focuses on investments in technology that is involved with hardware, with particular emphasis on semiconductor companies. They are an activist firm and are included in the SharkWatch50 as one the 50 most prominent activist investors.

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BML Capital Management tends to invest in the stocks of US small-cap companies in the specialty retail sector

Recent Transactions
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Support.com, Inc. purchases RightHand IT Corp.

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Support.com, Inc. purchases SUPERAntiSpyware.com

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Support.com, Inc. purchases Xeriton Corp.

Transaction Advisors
Selling Group Member

Advised onSupport.com, Inc. issued Common Stock

Underwriter

Advised onSupport.com, Inc. issued Common Stock

Underwriter

Advised onSupport.com, Inc. issued Common Stock

Advisors & Consultants
Legal Advisor

Partner at Jones Day

Advisor

Partner at Paradigm Partners (Wilmslow) LLP (GB)

Clients

Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand as well as to businesses. NBCUniversal operates 30 news and entertainment cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks & Resorts.

Office Depot, Inc. engages in the provision of office products, services, supplies, and technology solutions. It operates through the following segments: Retail, Business Solutions, and CompuCom. The Retail segment involves in selling merchandise through chain of office supply stores and offers products and services in the categories of supplies, technology, and furniture and other. The Business Solutions segment trades branded and private branded products and services and provides copy and print services. The CompuCom segment comprises procurement, installation, and managing the life cycle of hardware and software businesses; and offers information technology (IT) support services including remote help desk, data centers, and on-site IT professionals. The company was founded by Stephen Dougherty and Jack Kopkin in March 1986 and is headquartered in Boca Raton, FL.

Assurant, Inc. engages in the provision of risk management solutions. It operates through following segments: Global Housing, Global Lifestyle, and Global Preneed. The Global Housing segment provides lender-placed homeowners, multi-family housing, and mortgage solutions. The Global Lifestyle segment offers mobile device protection products, related & extended service products and related services for consumer electronics & appliances, vehicle protection services, and credit insurance. The Global Preneed segment provides pre-funded funeral insurance and annuity products. The company was founded on February 4, 2004 and is headquartered in New York, NY.

Key Stats and Financials As of 2017
Market Capitalization
$45M
Total Enterprise Value
$-4.11M
Earnings Per Share
$-0.08
Revenue
$60.1M
Net Profit
$-1.53M
EBITDAMargin
-1.32%
Total Equity
$56.5M
EBITDA
$-793K
Enterprise Value Sales
-0.07x
TEVNet Income
2.7x
Debt TEV
0x
Total Debt
$0
Three Year Compounded Annual Growth Rate Of Revenue
-10.19%
Five Year Compounded Annual Growth Rate Of Revenue
-3.53%
Investors
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SEE Schedule at Memorial Sloan-Kettering Cancer Center

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Partner at Intalio, Inc.

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Attractor Investment Management specializes in high technology issues and invests both privately and in the public market. The firm employs a research-centered investment strategy with very concentrated portfolios. Though not limited by sector, they tend to invest in the stocks of US companies in the technology services, electronic technology and retail sector. Attractor Investment Management invests across all market-caps, with emphasis on the stocks of large-cap companies. The firm maintains a low turnover rate

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Arrayent, Inc. Retail: Appliances & Electronics | Redwood, CA

Arrayent, Inc. develops a cloud and embedded platform for connected products. It offers an Internet of Things platform that enables the consumer brands to securely deliver connected products and systems to the market. The company was founded by Shane Dyer in 2002 and is headquartered in Redwood, CA.

PTC, Inc. Internet Software & Services | NEEDHAM, MA

PTC, Inc. engages in the development and provision of software-based product management and development solutions. It operates through the Software products and Professional Services segments. The Software Products segment includes license, subscription and related support revenue for its products. The Professional Services segment consists of consulting, implementation and training services. The company was founded in 1985 and is headquartered in Needham, MA.

BeQuick Software, Inc. Accounting & Financial Services | Jupiter, FL

BeQuick Software, Inc. provides hosted customer relations management and billing solutions. It specializes in providing mobile solutions to clients. The company was founded by Steve McIntosh and Sean Biganski in 2002 and is headquartered in Palm Beach Gardens, FL.

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