LiveOps, Inc.

LiveOps, Inc.

LiveOps, Inc.

Overview
Date Founded

2003

Headquarters

555 Twin Dolphin Drive,Suite 400,Redwood City, CA 94065-2132

Type of Company

Private

Employees (Worldwide)

251 - 500

Industries

Cable, Satellite, and Radio Telecommunications
Consumer Services
Other Business & Consulting Services
Holding Companies
Internet Software & Services
Computer Software

Company Description

LiveOps, Inc. provides cloud contact center and customer service solutions. It offers various call types and channels, including customer service call center, outbound services interactions, inbound sales interactions, lead generation interactions, and self-service interactive voice response capabilities. The firm also provides cloud contact center solutions such as LiveOps Engage, LiveOps Voice and LiveOps Insight. LiveOps serves the financial, health, insurance, retail, marketing and media industries. The company was founded by William J. Trenchard in 2000 and is headquartered in Austin, TX.

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Executives & Employees

Chief Executive Officer

Chief Financial Officer

Senior Director, Community Operations

Director, Professional Services

Director, Production Engineering

Director, ASR & Analytics

Director, Learning

Vice President-Sales

Vice President, Product Management

Vice President, Marketing

Board of Directors

Chief Financial Officer at BlackBerry Ltd.

Former Chief Operating Officer at T-Mobile USA, Inc.

Financial Reporting Consultant at LiveOps, Inc.

Co-Founder at LiveOps, Inc.

Managing General Partner, Information Technology at Presidio Partners

President at CustomerBliss

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Recent Transactions
Details Hidden

LiveOps, Inc., Marlin Equity Partners LLC purchase Telstrat, Inc.

Details Hidden

Presidio Partners, Marlin Management Co. LLC purchase LiveOps, Inc. from Benchmark Capital Management Co. LLC, Institutional Venture Partners, Millennium TVP Management Co. LLC, Menlo Ventures Management LP, Saints Ventures LLC, DAG Ventures LLC, Tallac Partners LLC, August Capital Master Management Co. LLC, Grasshopper Escapement LLC

Details Hidden

Benchmark Capital Management Co. LLC, LiveOps, Inc., Menlo Ventures Management LP, Presidio Partners, August Capital Master Management Co. LLC purchase Userevents, Inc.

Transaction Advisors
Legal Advisor

Advised onBenchmark Capital Management Co. LLC, LiveOps, Inc., Menlo Ventures Management LP, Presidio Partners, August Capital Master Management Co. LLC purchase Userevents, Inc.

Investment Advisor

Advised onPresidio Partners, Marlin Management Co. LLC purchase LiveOps, Inc. from Benchmark Capital Management Co. LLC, Institutional Venture Partners, Millennium TVP Management Co. LLC, Menlo Ventures Management LP, Saints Ventures LLC, DAG Ventures LLC, Tallac Partners LLC, August Capital Master Management Co. LLC, Grasshopper Escapement LLC

Investors
Details Hidden

Chairman & Chief Executive Officer at Averon US, Inc.

Details Hidden

Advisor at Nervana Systems, Inc.

Details Hidden

Co-Founder at LiveOps, Inc.

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