Broadsoft Contact Center, Inc.

Broadsoft Contact Center, Inc.

Broadsoft Contact Center, Inc.

Overview
Date Founded

2004

Headquarters

930 Hamlin Court,Sunnyvale, CA 94089

Type of Company

Private

Employees (Worldwide)

51 - 100

Industries

Computer Software
Market & Policy Research
Internet Software & Services

Company Description

Broadsoft Contact Center, Inc. provides cloud-based software solutions for contact centers. Its software solutions include Analytics-driven Customer Engagements, a cloud solution that collects and connects complex customer interaction records from disparate contact center systems and provides powerful Software-as-a-Service capabilities for segmenting, profiling, visualizing and analyzing the data and; Global Contact Center Management and Routing, a software-as-a-service offering that creates a single, global queue in the cloud for centralized voice, chat, email, social media, routing, scripting, recording and web call back customer interactions. The firm offers solutions for companies in industries that include retail, communications and media services, consumer financial services, hospitality and travel and business process outsourcers. The company was founded by Prem Uppaluru, Mukesh Sundaram, and Lori Kendall in 2004 and is headquartered in Sunnyvale, CA.

Executives & Employees

Founder

Co-Founder

Chief Financial Officer & Senior Vice President

Senior Vice President, Sales

Senior Vice President-Engineering

Vice President, Marketing

Board of Directors

Counsel at AEGIS Professional Services

Co-Founder & Managing Director at Storm Ventures LLC

Director & Advisor at Tumri, Inc.

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Recent Transactions
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BroadSoft, Inc. purchases Broadsoft Contact Center, Inc. from Lighthouse Capital Partners, Inc., Accel Partners LLC, Apax Partners Ltd., Storm Ventures LLC

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Broadsoft Contact Center, Inc. raised money in a private placement transaction

Transaction Advisors
Investment Advisor

Advised onBroadSoft, Inc. purchases Broadsoft Contact Center, Inc. from Lighthouse Capital Partners, Inc., Accel Partners LLC, Apax Partners Ltd., Storm Ventures LLC

Investment Advisor

Advised onBroadSoft, Inc. purchases Broadsoft Contact Center, Inc. from Lighthouse Capital Partners, Inc., Accel Partners LLC, Apax Partners Ltd., Storm Ventures LLC

Investors
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Storm Ventures focuses on early-stage investments in information technology companies with focus on the following areas: cloud, mobile, Software-as-a-Service (SaaS) and security.

Details Hidden

Lighthouse Capital Partners seeks investment opportunities in companies located in the US. The firm focuses on emerging technology and life science companies operating in the fields of communications, enterprise computing, storage, biotechnology, medical devices and information technology. The firm provides equity & debt financing for early and expansion stage capital requirements.

Details Hidden

Accel Partners focuses on investments in the following sectors: computing/storage, infrastructure, consumer Internet & media, energy, enterprise software/services, healthcare, biotechnology, mobile/wireless, networking systems, consumer retail, security, semiconductors and technology-enabled services.

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