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Watchdog is open to PPI deadline extension as tech issues hit claims

Aug 29, 2019 - City A.M.

THE REGULATOR responsible for overseeing Payment Protection Insurance (PPI) claims has hinted that providers could extend today's deadline if technical difficulties prevent customers from complaining about mis-sold policies.

Consumers must lodge claims with the provider that sold them PPI, but people complained yesterday of being unable to do so due to problems with online forms or being unable to get through via telephone.

Affected providers included Nat-west, which had technical di...