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Upstream Works Software Awarded 2017 CUSTOMER Magazine Product of the Year

Mar 02, 2017 - Marketwired

Upstream Works Software, Ltd., a provider of Omnichannel Contact Center solutions, announced today that TMC, a global, integrated media company, has named Upstream Works for Finesse as a 2017 CUSTOMER Product of the Year Award winner.

"We're pleased to be recognized for our customer experience innovation. Our solution connects everything -- all channels, every interaction, and any application, across the enterprise and with a 360 degree view of the customer, improving agent success rates a...