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Uber launches wheelchair-accessible service in D.C. and five other cities

Nov 20, 2018 - Washington Post Blogs

Uber is launching wheelchair-accessible service in the District and five other cities, the company announced this week, pledging a 15-minute wait time for customers with disabilities for fares equivalent to UberX.

The ride-hail giant has entered into a contract with MV Transportation, which calls itself the country's leading paratransit firm, to provide the service for customers with disabilities. MV will supply drivers and vehicles, while trips will be arranged through the Uber app.

Uber has long been criticized for its lack of wheelchair-accessible vehicles, and a lawsuit filed by the nonprofit Equal Rights Center in 2017 called out the company for its failure to provide access for passengers in wheelchairs and motorized scooters...