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Train operators 'playing the system' over delay payouts

Mar 04, 2019 - The Daily Telegraph (London)

THE Government has been hit by a barrage of criticism for allowing train companies to collect more than £1.3bn from the taxpayer for delayed services and passing only a fraction on to beleaguered commuters.

Compensation claims handed by rail operators to Government-owned Network Rail have spiralled from only £15m in 2012 to £328m last year.

Just 20p in every pound is then passed onto passengers, The Daily Telegraph can reveal, with train companies accused of "playing the system". ...