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The Digital Transformation and Its Impact on Business Process Outsourcing in Latin America

Nov 20, 2018 - PR Newswire

PR Newswire

Today Frost & Sullivan, the global consulting firm specializing in growth strategies, has published the article "Rethinking Business Process Outsourcing: Technologies and Processes Focused on the Customer Experience" sponsored by Atento S.A. (NYSE: ATTO), the leading provider of customer relationship management and business process outsourcing (CRM/BPO) services in Latin America, and among the top five providers worldwide. The article identifies the main trends in the Latin Ame...