Salesforce Boosts Commerce Cloud With Lightning Order Management

Oct 10, 2019 - Retail Touch Points

Salesforce has introduced Lightning Order Management, a tool designed to connect and automate the entire commerce order process. The solution brings together commerce, fulfillment and customer service to help retailers offer a seamless shopping experience from start to finish.

The solution works with the overall Salesforce Commerce Cloud, which helps enable real-time inventory status, order updates, easy returns and other friction-reducing options. Specific capabilities of Lightning Order ...