Powered by

PASSENGER RIGHTS ADVOCATE FILES COMPLAINT AGAINST SWOOP AIRLINE OVER BAG FEES

Sep 22, 2018 - The Globe and Mail (Canada)

An air-passenger rights advocate has filed a regulatory complaint against Swoop Inc., claiming the new low-cost airline is unlawfully charging baggage fees.

In a complaint to the Canadian Transportation Agency, Gabor Lukacs says the commercial carrier is flouting Canadian law by failing to offer passengers a basic fare that includes a carry-on and a checked bag.

The Canada Transportation Act requires domestic airlines to offer a basic fare for travel within the country that has no re...