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NewVoiceMedia announces partnership with Monet Software to optimize call center management and customer experience

Mar 22, 2017 - Marketwired

NewVoiceMedia, a global provider of cloud call center and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. 'Monet WFO Live' integrates seamlessly with NewVoiceMedia's ContactWorld platform to help optimize customers' call center management and operations to transform their customer service experience.

By combining ContactWorld with Monet WFO ...