MSP is graded as middle of the pack
Minneapolis-St. Paul International Airport ranks toward the middle of the pack in customer satisfaction among North America's largest airports, according to an analysis by market researcher J.D. Power.
The breakdown of the U.S. and Canada's 19 largest airports released Wednesday showed across-the-board improvements in five areas: security check-in; food, beverage and retail; accessibility; terminal facilities; and baggage claim.
MSP ranks eighth, with security check-in and food and o...