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JT to offer compensation after recent network issues

Jan 02, 2019 - ICT Monitor Worldwide

Jersey Telecom says it will provide customers with compensation following the recent problems with its network.

Over the past week, two incidents of technical issues affected the company`s landline and broadband services, as well as connections to some community alarms that rely on telephone connection.

The compensation will be rolled out in January in the form of a weeks free landline rental. Broadband customers will see a waiver on charges for data use in excess of broadband bundle...