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Jessica investigates

Sep 22, 2018 - The Daily Telegraph (London)

TalkTalk cut off my emergency line Earlier this year I decided to change to TalkTalk for TV, phone and broadband. The company emailed thanking me for the order at a cost of £38 per month for 18 months and £54 a month after that.

It told me that an engineer would come between 8am and 1pm to install my telephone line and broadband. Another engineer would come four days later to install the TV system, with the same time slot.

At this stage I found that my phone line with my previous p...