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Interactions Earns Honors From Frost & Sullivan for Delivering High-Quality Customer Experience Using Advanced Artificial Intelligence

Aug 05, 2019 - Targeted News Service

Frost and Sullivan, a provider of market research and analysis, growth strategy consulting and corporate training services across multiple industries, issued the following news release:

Based on its recent analysis of the North American conversational AI market, Frost & Sullivan recognizes Massachusetts-headquartered Interactions LLC with the 2019 North American Customer Service Leadership Award for its omni-channel intelligent virtual assistant (IVA). The company's AI-powered solution...