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ICMI Contact Center Connections 2019 Keynote Lineup Announced: Speakers Span Experts in Customer Service and Relationship Building

May 20, 2019 - GlobeNewswire

COLORADO SPRINGS, Colo., May 20, 2019 (GLOBE NEWSWIRE) -- The International Customer Management Institute (ICMI), the authority on contact center excellence, today announces that Colette Carlson, Human Behavior Expert, and Jay Baer, Inspirational Expert on Marketing, Word of Mouth, and Customer Service, will deliver keynote addresses at ICMI Contact Center Connections 2019, formerly known as ICMI Contact Center Demo. The event will host a lineup of thought leaders who will present educational ...