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Doing banking differently

Dec 01, 2018 - The Banker

What has been the main driver of change in the banking industry in the past 10 years? Luke Bunbury: I think it is the push towards greater competition. For example, the Australian government has focused on encouraging more competition through regulatory change, part of which is lowering the barriers to entry.

Another driver is consumers' changing habits - not just millennials, but also centennials. Most don't think about buying a financial product; but when they have a need for one, they o...