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Discover Earns Top Customer Experience Rating for Credit Cards, According to Temkin Group

Mar 22, 2017 - PR Newswire

Discoverdelivers the best customer experience in the credit card industry, according to the2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey of 10,000 U.S. consumers. 

Discover took the top spot out of the 11 credit card issuers included in this year's ratings, earning a score of 78% and coming in 28th place overall out of 331 companies across 20 industries. American Express and USAA tied for second place, each receiving a score of 73% a...