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Capgemini global study : Retailers must 'go the extra mile' to overcome inefficient and unprofitable delivery models

Jan 10, 2019 - Thomson Reuters ONE

Press contact:

Michele Moore

Tel.: +44 370 905 3408

Email: michele.moore@capgemini.com

Retailers must 'go the extra mile' to overcome inefficient and unprofitable delivery models

Capgemini global study finds 3 in 4 customers would increase spend and be more willing to try new offerings in return for satisfactory online grocery deliveries. Yet just 1% of customers are willing to cover the full cost of delivery

Paris, January 10, 2019 - A new study from the Capg...