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C3i Solutions Taps Avaya Omni-channel Contact Center Solutions To Offer Differentiated Services

Jan 17, 2019 - Business Wire

Avaya Holdings Corp. (NYSE:AVYA) today announced that C3i Solutions , a HCL Technologies company, has implemented customized Avaya communications solutions, turning its contact center into a next generation digital engagement and personalization center with the flexibility to drive increased innovation and improve customer experiences.

With more than 150 diverse clients, many among the Fortune 500, C3i Solutions is a leading business process outsourcing (BPO) company supporting over 35 mil...