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A&E staff must refuse non-emergencies, says Hancock as he scraps waiting-time targets

Jan 16, 2020 - The Daily Telegraph (London)

A & E staff should be "more robust" in kicking out non-emergency patients, Matt Hancock has said.

The Health Secretary said patients who do not need urgent hospital care should be sent away to a walk-in centre or to their local doctor.

It followed the NHS's worst ever A & E waiting time performance this winter.

Mr Hancock signalled the four-hour target by which 95 per cent of patients should be admitted, transferred or discharged would be scrapped, replaced by a "clinically rel...