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According to a New Study, Compassion Training for Medical Staff Improves Patient Hospital Experience by 60%

Nov 20, 2018 - PR Newswire

PR Newswire

ORLANDO, Fla., Nov. 20, 2018 /PRNewswire-PRWeb/ -- According to a New Study, Compassion Training for Medical Staff Improves Patient Hospital Experience by 60%BBN®, a recognized leader in communication training and consulting announced a 60% improvement in overall patient satisfaction at one of the largest Neonatal Intensive Care Units in the country. BBN conducted training from November 2017 through January 2018 and saw significant improvement in overall Press Ganey scores com...