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-ABA Supports Creation of 'Challenge Mechanism' for Erroneously Blocked Calls

Feb 05, 2018 - ENP Newswire

In a comment letter today, ABA urged the Federal Communications Commission to create a 'challenge mechanism' that banks and other businesses can use in the event their legitimate business phone calls to customers are erroneously blocked by a voice service provider.

The mechanism would allow banks to report the blocking and regain prompt access to the number.

ABA's letter came after the FCC in November authorized providers to block certain categories of calls that are highly likely to...