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NewVoiceMedia announces partnership with Monet Software to optimise call centre management and customer experience

NewVoiceMedia, a global provider of cloud call centre and inside sales technology that enables businesses to have more successful conversations, has announced a partnership with Monet Software, a leading cloud-based workforce management solution provider. 'Monet WFO Live' integrates seamlessly with NewVoiceMedia's ContactWorld platform to help optimise customers' call centre management and operations to transform their customer service experience.

By combining ContactWorld with Monet WFO

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