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News on Genesys Telecommunications Laboratories, Inc.

... costs." The flexibility of the platform, combined with the commitment of the Genesys team, has increased the rate of innovation at Company Nurse. By taking ...
... have much more in common than you might think. New research from Genesys (http://www.genesys.com) contradicts the widely touted differences between digital natives and their older ...
... PR Newswire With nearly 1,300 customers to date, Genesys® (http://www.genesys.com) reports record momentum for thePureCloud® platform, a unified, all-in-one customer engagement ...
... New MIT Technology Review Insights report sponsored by Genesys finds global brands using AI benefit from increased efficiency, greater brand loyalty, ...
... PureCloud is an all-in-one cloud customer engagement and employee collaboration solution from Genesys® (http://www.genesys.com), the global leader inomnichannel customer experienceandcontact center solutions. The scalable PureCloud ...
... shopping carts for online carts," said Janelle Dieken, senior vice president of Genesys (http://www.genesys.com), and an expert in customer experience solutions. "Convenience is king, but ...
... PR Newswire Genesys® (http://www.genesys.com), the global leader inomnichannel customer experienceandcontact center solutions, introduced today the ...
... AI and Live Support Key to Customers Desire for Fast, Frictionless Service Genesys Chief Marketing Officer Merijn te Booij said, "It's straightforward - the results ...
... PR Newswire Genesys® (http://www.genesys.com), the global leader inomnichannel customer experienceandcontact center solutions, is hosting two ...
... a Houston-based retail energy company, has significantly reduced costs by deploying the Genesys®PureCloud®platform. PureCloud is an all-in-one cloud customer engagement and employee collaboration solution fromGenesys, ...
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